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How do I know if my family is eligible for the Best Beginnings Childcare Scholarship Program?

The Sliding Fee Scale, allows you to identify the number of people in your household and the monthly income amount. This will give you a general idea about your potential eligibility. You may also submit an application to the Department of Public Health and Human Services and they will make an official decision about your eligibility. The Department contracts with Child Care Resource and Referral Agencies around Montana to process the application.

What if the chart indicates that I am not eligible for the Scholarship?

Even if the chart indicates that you may not be eligible, you are encouraged to submit an application so that an official decision can be made about your eligibility since other factors may influence your actual monthly income.

How do I apply?

Select the "Apply/Submit an Application" option located on the home page of the service and follow the instructions on each page. Someone from the Child Care Resource and Referral Agency in your area will contact you by mail or phone. If English is not your primary language, please contact your local Child Care Resource and Referral Agency.

If I do not have time to complete the entire application at one time, can I return to it later?

Yes. You may use the "Save and Log Out" button located on most pages of the application and return to your application at a later date. When you wish to return, simply select the "My Account - return to a previously started application" option located on the home page of the service and login using the Okta username and password you created when beginning your application. All previously entered information will be saved and you will return to the section where you left off.

What do I do if I do not have the necessary information to complete my application?

You may use the "Save and Log Out" button located on most pages of the application and return to your application at a later date. When you wish to return, simply select the "My Account - return to a previously started application" option located on the home page home page of the service and login using the Okta username and password you created when beginning your application. All previously entered information will be saved and you will return to the section where you left off.

What do I do after I have submitted my on-line application?

Someone from the Child Care Resource and Referral Agency in your area will contact you by mail or phone.

How long after I submit my application should I wait before contacting my local Child Care Resource and Referral Agency?

You do not need to contact your local Child Care Resource and Referral Agency. Someone from the Child Care Resource and Referral Agency in your area will contact you by mail or phone.

How do I contact my local Child Care Resource and Referral Agency?

See a list of Child Care Resource and Referral Agencies in Montana.

Can I make changes to information I have already entered into my application?

Yes. You can use the "Edit My Application" link located in the upper left hand corner of each page to make changes to sections you have already completed. Select the link to the section you wish to edit and you will be returned to this section. You may only make changes to your application before it is submitted to your local Child Care Resource and Referral Agency. Once an application is submitted, you may no longer make changes using this service.

Can I make changes to my application after I have submitted it to the Child Care Resource and Referral Agency?

No. Once an application is submitted to the Child Care Resource and Referral Agency, you are unable to make changes using this service. If you need to make changes to your completed application, please contact your local Child Care Resource and Referral Agency.

How do I obtain a copy of my submitted application?

You can obtain a copy of your completed application immediately following submission to a Child Care Resource and Referral Agency. You will have the option to print a hard copy of your application; save a copy to your computer, disk, or other electronic storage device; or email a copy of it to the email of your choice.

What do I do if I need to provide verification?

If additional information is needed to determine eligibility, you will be contacted by your local Child Care Resource and Referral Agency.

How do I look at an application after I have submitted it to the Child Care Resource and Referral Agency?

You are only able to access your completed application through this service immediately following submission to your local Child Care Resource and Referral Agency. It is recommended that you print a hard copy; save a copy to your computer, disk, or other electronic storage device; or email a copy of it to the email of your choice.

How often may I complete a new application?

There is no limit to the number of times you may submit an application for benefits. Sending in more than one application will not speed up the processing of your application. When it is time to renew your benefits, you will be contacted by letter from your local Child Care Resource and Referral Agency. If you have questions or concerns regarding the application that you have already turned in, please contact your local Child Care Resource and Referral Agency.

How do I find out more information about programs offered by the Department of Health and Human Services?

The Department of Health and Human Services offers a variety of programs to assist the public. View information about Public Assistance Programs.

Who do I contact if I have questions about my application?

If you have questions or need assistance completing your application, you should contact your local Child Care Resource and Referral Agency. See a complete list of Child Care Resource and Referral Agencies in Montana to ask about your application or if you need assistance in completing your application.

Who do I contact if I am experiencing technical difficulties with this service?

If you have technical difficulties with the website, please feel free to contact us via email.

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